Yes! Our Brand Identity and Brand + Website Design packages can be split into two payments to make it more manageable. The first payment is due upfront to secure your spot, and the second payment is due before final files are delivered.

No, all deposits are non-refundable as they secure your spot in our design queue and cover the initial work invested in your project.

We specialize in Squarespace because it’s user-friendly, visually stunning, and easy for clients to maintain after launch. If you're looking for Showit or something similar, we can discuss custom solutions on a case-by-case basis.

Here’s what is not included in our standard packages:

• Website copywriting – You must provide all text for your website.

• Brand photography – We provide art direction but do not take photos.

• Custom illustrations – Our branding includes logos and icons, but hand-drawn or detailed illustrations are not included.

• Website hosting & domain fees – These are purchased separately through Squarespace or your chosen provider.

Our availability varies, but we typically book 1-2 months in advance. It’s best to inquire early to secure your spot!

Timelines depend on the service you book:

• Brand Strategy Session → 2 weeks

• Brand Identity Design → 4-6 weeks

• Brand + Website Design → 8-12 weeks